-The
new conversational AI-powered feature helps train travellers find confirmed
tickets – even when their preferred train is waitlisted; now available in Hindi
and English
-Rolls
out a new campaign with Virat Kohli, Rajat Patidar and Venkatesh Iyer highlighting
AI Seat Finder in action
Gurugram/Bengaluru,
8th May 2026 : ConfirmTkt, India’s leading train-ticketing
platform and the Official Train Ticketing Partner of Royal Challengers
Bengaluru (RCB) for 2026, today announced the launch of AI Seat Finder (powered
by TARA, which is an AI native agent developed by ixigo), an intelligent,
in-app feature designed to help users find confirmed train tickets with ease.
Integrated seamlessly
into the ConfirmTkt app, AI Seat Finder (powered by TARA) is a conversational
AI-powered feature which activates as soon as a user begins searching for
trains, analysing real-time availability to guide them towards the best
possible travel options. It highlights trains with confirmed seats, suggests
train alternatives across routes, boarding points and departure times, and
allows users to interact conversationally with queries such as “Show me
confirmed train tickets after 5 PM” or “Which trains with confirmed seats will
reach the earliest?” In doing so, it transforms what has traditionally been a
fragmented, multi-step and uncertain booking experience into a simple, guided
journey.
In a category where
millions of users drop off due to waitlists or lack of clarity, AI Seat Finder
(powered by TARA) introduces a fundamentally new and innovative way to discover
and book train tickets. By combining real-time data with conversational AI, it
removes the guesswork from the process and makes finding a confirmed train seat
faster, more intuitive and significantly more seamless for travellers across
India.
Available in Hindi and
English, the feature is designed to serve travellers across India, including
those in non-metro and high train-traffic regions.
The launch is amplified
by ConfirmTkt’s new campaign, ‘Talk
Travel Repeat – AI Seat Finder Dilayega Seat’, as
it marks its third consecutive year as the Official Train Ticketing Partner of
Royal Challengers Bengaluru (RCB). The campaign comes alive through a
high-energy, humour-led ad film featuring RCB players Virat Kohli, Rajat
Patidar and Venkatesh Iyer highlighting AI Seat Finder and how it is making it
easier for train travellers to find confirmed tickets or same train alternate
options. The campaign will be amplified across television, digital platforms,
social media, and in-stadium integrations throughout the season, extending
across digital, social, OOH and PR.
Commenting on the
launch, Dinesh Kumar Kotha, CEO, ConfirmTkt & ixigo Trains, said, “Getting
a confirmed train ticket in India has always involved a degree of uncertainty
and effort. With AI Seat Finder (powered by TARA), we are reimagining this
experience by making it conversational and outcome-driven. Instead of
navigating multiple options and screens, users can now simply express their
intent and let the app guide them to the best possible journey. This is a
significant step in our vision of building an AI-first travel experience that
is simpler, more accessible and truly built around the needs of Indian
travellers. We’re also excited to continue our partnership with RCB for the
third year, bringing this innovation to millions of fans during the cricket
season.”
Watch
the new AI seat Finder x RCB film here: https://www.youtube.com/watch?v=FFUc5_Y_GrI
ConfirmTkt,
India’s leading authorised B2C online train ticketing and travel utility
platform available on Android and iOS. It helps users secure ‘confirmed
tickets’ by predicting confirmation chances for waitlisted tickets and tracking
real-time train status, coach positions, platform numbers, and seat
availability. Powered by machine learning and seat allotment patterns,
ConfirmTkt offers alternative travel recommendations when direct trains are
unavailable. Users can also enjoy free cancellation with a full refund and
faster refunds via the ConfirmTkt wallet. ConfirmTkt enables direct train
ticket bookings, providing a seamless and hassle-free experience.
ConfirmTkt is owned and operated by ixigo (Le Travenues Technology Limited), India’s leading OTA for the Next Billion Users. With over 54
crore Annual Active Users in FY25, ixigo offers AI-powered train, flight, bus,
and hotel bookings through its platforms – ixigo, ConfirmTkt, and AbhiBus.
